Refunds & Returns Policy
We want every customer to be completely satisfied with their purchase. If you are not happy with your order, please contact us and we will do our best to resolve the issue.
Returns
We accept returns within 14 days of delivery. To be eligible for a return, the item must be unworn, unused, and in its original condition with all tags attached.
To start a return, please contact us with your order number and reason for the return. Once your return is approved, we will provide instructions on how to send the item back.
Refunds
Once we receive and inspect the returned item, we will notify you if the refund has been approved. If approved, your refund will be processed to the original payment method. Please allow several business days for the refund to appear in your account.
Exchanges
If you need a different size, please contact us and we will do our best to arrange an exchange, subject to stock availability.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us as soon as possible. In accordance with Australian Consumer Law, you are entitled to a replacement, repair, or refund for items that are faulty, damaged, or not as described.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
Contact Us
If you have any questions about returns or refunds, please contact us and we will be happy to assist.